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Deleting an Enterprise Vault Archive

Have you ever wondered why an archive takes a long time to delete?  Sometimes you may be deleting a large archive and it seems to sit in the Vault Admin Console with the 'Marked for deletion' status...

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Far reaching EV problems relating to savesets

The other day I came across rather an interesting article on the RSS feed which comprises Symantec technotes. The issue relates to the way that data is stored on disk with Enterprise Vault. It seems...

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Outlook Add-in versions

Do you know what version of the Outlook Add-in is running in your environment? Do you care what version is running? You should - and in many organisations even those that employ software deployment...

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Enterprise Vault 11 Beta Program

Are you eager to get a sneak peek into the all new and exciting features of Enterprise Vault 11 release? Then here is your chance to do so, by participating in the upcoming Enterprise Vault 11 Beta...

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Enterprise Vault retrievals using Outlook Web App

A question which came from the Symantec Enterprise Vault Connect forums the other day deserves a little more of an answer than I originally gave.  The question is: When you retrieve an item from a...

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What happens when users archive items into EV via Virtual Vault

One of the newest ways for users to quickly archive data either from their mailbox or from legacy PST files is to use Virtual Vault. Users can drag and drop items right into a particular folder within...

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Enterprise Vault 9.0.5

Released just a week or so ago is the new and shiney Enterprise Vault 9.0.5.  If you can't upgrade to Enterprise Vault 10 yet, then it might be worth a look, if you have time to perform the upgrade...

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What is EVMSP32.DLL?

There are a few different binaries that make up the Enterprise Vault Outlook Add-in. Some you might have heard of, and some you might not. The most 'famous' of all is Valkyrie.dll.  A new-kid on the...

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Save the Date - Why do you need third party archiving capabilities with...

 Organizations considering Microsoft Office 365 will need to use third party offerings to either supplement or replace some of the capabilities in Microsoft’s offering.Tune in to the next installment...

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What are the Enterprise Vault Converters?

People who have been around Enterprise Vault for quite a while will have heard of the Enterprise Vault Converters. In this post I'll explain a little bit about the converters, what they do, and why...

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Enterprise Vault.cloud Post-Implementation Support Matrix

Here is a great resourse from the EV.cloud team on support and escalation contacts for post-implementation support. 

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Enterprise Vault.cloud Service Impact levels

For information on the EV.cloud on Service Impact Level Definitions and Response Times please download the attached document.EV.cloud CS Support 2013.09.11.pdf

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Outlook versions on the Enterprise Vault Server

A topically conversation today - Outlook on the Enterprise Vault server.  As everyone knows Outlook is needed on the Enterprise Vault server in order to perform mailbox archiving. For quite some time...

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FSARunNow - A Useful Enterprise Vault Tool

FSARunNow is perhaps a long forgotten about utility, but it's actually pretty hand in some situations. What does it do? Well, as the name suggests it runs an FSA 'task' or 'operation' now. This...

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Strange results when searching for offline files

Using Enterprise Vault for File System Archiving is something that I still sometimes get involved in, in my post Symantec career. It doesn't crop up all that often, and, most times I get involved I...

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Enterprise Vault in Maintenance Mode?

I helped a colleague with this just the other day, and it's quite interesting.  The issue was that the Enterprise Vault Indexing Service on his Enterprise Vault 10 server would not start. He would get...

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Indexing and ISO Files

A question came up the other day on the Symantec Partner distribution list which is well worth discussing here.  The question related to what happens with regards to indexing the list of files INSIDE...

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Searching by Message ID in Enterprise Vault

I happened to have the need to search a journal archive the other day for a particular message. I actually had useful information about the message, including the message ID.  No problem to search on...

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What to do when an Enterprise Vault index location starts to fill up

Even with all the due diligence paid during the design and implementation of Enterprise Vault, from time to time changes still need to be made when the environment has been in production for a while....

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What happens when users drag and drop items from one folder to another in...

Many organisations have successfully rolled out Virtual Vault as part of their end-user experience with Enterprise Vault.  Users will normally quite quickly become familiar with the interface presented...

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